Monitoring Active — Portland, OR

Your Business.
Protected 24/7.

Fieldstone IT delivers enterprise-grade cybersecurity and managed IT support to Portland-area businesses — without the enterprise complexity.

SOC 2 Compliant Microsoft Partner Portland-Based
FIELDSTONE IT — COMMAND CENTER LIVE
ENDPOINTS 847 All secure
THREATS BLOCKED 12 Today
UPTIME 99.97% 90 day avg
RESPONSE TIME 4m Avg ticket
Network Security
Endpoint Protection
Cloud Backup
What We Do

Full-Stack IT & Security

From day-to-day helpdesk to round-the-clock threat monitoring — we handle every layer of your technology stack.

Managed IT

Full outsourced IT department — monitoring, patching, helpdesk, and strategic guidance for one fixed monthly price.

Help DeskNetwork OpsvCIO

Cybersecurity

Advanced threat detection, endpoint protection, email security, and employee training — layered defense for real threats.

EDRSIEMMFA

Cloud Services

Microsoft 365, Azure, and AWS management — migration, optimization, and ongoing governance with zero surprises.

M365AzureAWS

Data Backup & Recovery

Military-grade 3-2-1 backup strategy with tested recovery runbooks. RTO under 4 hours or we credit your month.

BC/DRCloud BackupTesting

Network Infrastructure

Design, install, and manage wired and wireless networks built for performance and security — no corner cutting.

Wi-Fi 6SD-WANSwitches

IT Compliance

HIPAA, SOC 2, PCI-DSS gap assessments and remediation support — get audit-ready without the audit panic.

HIPAASOC 2PCI

Not sure what you need? Let's talk it through — free consultation.

Call (503) 555-0142
Incident Response

From Alert to Resolution
in Under 4 Hours

While others promise "24/7 support," we prove it with a documented 4-hour SLA — backed by our guarantee.

0–15 min
Alert & Acknowledge

Our SIEM detects anomaly. Ticket opened. On-call engineer alerted via Slack + SMS simultaneously.

automated
15–30 min
Triage & Contain

Engineer validates threat, isolates affected endpoint, and engages containment playbooks — no waiting for a ticket response.

human
30–60 min
Eradicate & Remediate

Malware removed, credentials rotated, patches deployed. Full forensic snapshot taken for post-incident review.

human
1–4 hrs
Recover & Verify

Systems restored from clean backup. Verification checks run end-to-end. Customer informed with full incident summary.

verified
4-Hour Response Guarantee

Any critical-priority ticket acknowledged within 4 hours — or your month is free.

Call (503) 555-0142
Security Stack

Enterprise-Grade Tools.
Portland-Priced.

We partner with the industry's best — not the vendor who pays us the most — to build your security posture.

Endpoint Protection

Multi-layered endpoint defense with AI-powered threat detection and rollback capabilities.

SentinelOne EDRMicrosoft Defender for BusinessWebroot DNS Filtering
Email & Collaboration

Block phishing, protect sensitive data, and train users — the human firewall approach.

Microsoft 365 DefenderProofpoint Email GatewayKnowBe4 Security Training
Network Security

Perimeter defense with anomaly detection that learns your network's normal behavior.

Fortinet Next-Gen FirewallCisco Meraki MXDarktrace Network AI
Identity & Access

Zero-trust identity management — verify everything, trust nothing, log everything.

Microsoft Entra IDDuo Security MFASavvy Security Platform
Cloud Security

Continuous compliance monitoring across Azure, M365, and AWS environments.

Microsoft Defender for CloudWiz.ioSplunk Cloud
Backup & Recovery

Immutable, tested backups with verified recovery — because ransomware can't encrypt what you control.

Datto SaaS ProtectionVeeam BackupOffsite tape archiving

We don't mark up software licenses — our margins are in our service, not your subscriptions.

Get a Security Assessment — (503) 555-0142
Industries We Serve

Built for Portland Businesses

From three-person clinics to 200-seat professional firms — we scale our services to match your complexity, not ours.

Healthcare

HIPAA-compliant IT for clinics, dental, and specialty practices

Manufacturing

OT/IT network security and production-critical uptime

Real Estate

Multi-office networking, transaction IT, and broker compliance

Professional Services

Legal, accounting, and consulting firms with strict data requirements

Non-Profit

Affordable, secure infrastructure for mission-driven organizations

Local Government

CJIS-compliant, FISMA-ready IT for municipalities and agencies

Don't see your industry? We probably support it. Ask us.

(503) 555-0142
By The Numbers

Proof, Not Promises

Numbers don't lie — and neither do the SLA credits we pay when we miss them.

99.97%
Average Uptime
Across all managed clients, trailing 12 months
<4hr
Avg Response Time
Critical tickets acknowledged and triaged
847
Endpoints Protected
Actively monitored across Portland clients
12+
Years in Portland
Locally owned, locally accountable
94%
Client Retention
We earn it every single month
0
Ransomware Payoffs
Clients with active EDR + backup never pay

See how Fieldstone IT can transform your IT operations.

Maintenance Plans

Transparent Pricing.
No Hidden Fees.

Pick the coverage that fits your business. All plans include our 4-hour response guarantee.

Essential
$149 /user/month
Core IT coverage for small teams
  • Unlimited helpdesk tickets
  • Remote monitoring & patching
  • Microsoft 365 management
  • 99.9% uptime SLA
  • Quarterly business review
  • Email support (next-business-day)
  • Per-user pricing, minimum 5 users
Get Started
Most Popular
Professional
$249 /user/month
Full managed IT with security
  • Everything in Essential, plus:
  • SentinelOne EDR endpoint protection
  • Darktrace Network AI monitoring
  • Microsoft 365 Defender management
  • Email phishing simulation (KnowBe4)
  • 4-hour critical response SLA
  • Monthly security score report
  • Dedicated vCIO (virtual CTO)
  • Priority on-site support option
Most Popular
Enterprise
Custom pricing
Compliance-ready, full security ops
  • Everything in Professional, plus:
  • HIPAA/SOC2 gap assessment support
  • Full backup & disaster recovery (BC/DR)
  • Veeam managed backup with testing
  • Darktrace SIEM integration
  • 24/7 NOC monitoring with live engineers
  • Quarterly disaster recovery testing
  • Annual penetration testing coordination
  • Dedicated account engineer (on-site)
Schedule Consultation

All plans include our 4-hour response SLA on critical issues. No tiers, no extra charges.

Contact Us

Let's Talk IT

Whether you're a 5-person startup or a 200-seat firm, we'll build a plan that fits your budget and your risk tolerance.

Address
812 SW Washington St, Suite 1200, Portland, OR 97205
Support Hours
Mon–Fri 7am–6pm / Emergency 24/7
Call (503) 555-0142
Fieldstone IT 812 SW Washington St Portland, OR 97205 Serving greater Portland metro since 2012